Terms and Conditions
Read the terms and conditions carefully if you decide to go for our Subwing tour. Contact us with any questions concerning the terms below or check out FAQ section on the top of the page.
Always read carefully the safety rules before signing the statement.
Make sure that your swimming skills are good enough to participate in Subwing experience.
Full payment must be made on reservation.
We are requiring safety deposit before your tour. You can either pay 5000 peso (100 USD) or leave your passport. Deposit will be returned after the tour.
It is your responsibility to provide at least one email address or phone number that we can use to contact you regarding your booking. We reserve the rights to cancel your booking if we can't contact you. Booking fee will not be refunded in that case.
You are obligated to show up on time specified in your booking confirmation. In case that you are late, your booking will be cancelled and we will refund only 50% of your reservation fee.
You are obligated to provided all details we request in booking confirmation ON TIME. Remember - we won't be able to prepare the tour if we will not recieve the answer on time! Your booking will be cancelled and the booking fee will not be refunded.
All Day Long Subwing Tour for the next day must be booked until 3pm. All bookings made after 3pm will be rescheduled on the next available day or cancelled.
You agree to stick to our instructions. We reserve the right to cancel the tour after second warning. In this case your payment is not refundable.
You declare to return equipment intact. You will be charged for any damage according to the stakes set in ``Statement of risk and liability``
Tour price doesn't include ECO Card (environmental tax). Card is valid for 10 days and can be used for any further island tours or water activities. ECO Card for Port Barton cost 50 peso per person, for El Nido 200 peso per person